Returns Policy

30-Day Returns + We’ll Make It Right

We stand behind our product if you're not completely happy, you can return your order within 30 days. And if anything goes wrong, just let us know. We’ll always do our best to make things right for you.

Fast, Reliable Shipping

We currently ship to the UK & Ireland with dependable, trackable delivery. More locations are coming very soon.

Why Shop Directly With Us?

You’re Supporting a Small, Heart-Led Brand

Every order helps us create more magical characters, stories, and products for families like yours. We’re a small team with a big mission, and your support truly makes a difference.

Safe, Secure Checkout

Your information is protected with trusted payment providers and secure checkout technology, so you can shop with complete confidence.

Exclusive Treats & Early Access

When you shop directly with us, you’ll often get first access to new products, exclusive offers, and magical little bonuses we don’t share anywhere else.

Direct Customer Care

If you have a question or need help, you’ll speak directly to someone from our team — no bots, no ticket maze. Just friendly support whenever you need it.